Privacy & your data

Last updated: 13 October 2026

Who controls your data

AnalystSense is operated by SmartScanit Group Ltd, company no. 17311565, 66 Paul Street, London EC2A 4NA. ICO registration: ZC189364. We are the controller of personal data handled for this service. Contact admin@smartscanitgroup.co.uk with privacy questions or requests.

What we collect

Account email, authentication information, business name, industry, financial-year start and optional goals.
Uploaded transaction and sales rows, dates, amounts, descriptions, categories, product names, quantities and costs, plus upload filenames and import history. CSV and Excel files are parsed in your browser; the original file is not uploaded or stored by AnalystSense.
Your questions, saved answers, computed figures, credits and payment references. Stripe handles card payments; we do not receive or store full card details.
Digital-delivery consent text, product, terms version and timestamp; correspondence and limited technical information needed for security and troubleshooting.

Upload only information you are authorised to use. Remove unnecessary names, account numbers and sensitive personal information. Customer-provided product names, uploaded headers and figures are not translated by LanguageSense.

Why we use it and our legal bases

We use account details, uploaded figures and questions to perform our contract with you: provide the dashboard, answer questions, deliver PDFs and manage credits. We keep consent and transaction records to meet legal obligations and evidence digital-delivery consent. Security, fraud prevention and essential troubleshooting rely on our legitimate interests, balanced against your rights. Optional non-essential cookies or marketing would require consent; a purchase does not enrol you in marketing.

AI processing and service providers

Lovable Cloud hosts the app's account and business records. Lovable AI and its model providers process the question, data summaries and aggregated calculated figures to select an analysis and write an explanation. Relevant product and category names may be included, but raw transaction rows and personal details from transaction descriptions are not sent to the AI for these tasks. When you choose another language, the verified answer and necessary protected names and figures are processed to translate it. AI does not perform the financial arithmetic.

AI requests are configured with storage disabled. This is not a promise that providers keep no security or operational logs. Stripe processes payments under its own privacy terms. We do not sell your uploaded data. Providers may process information outside the UK; where required, applicable adequacy decisions or contractual safeguards protect transfers. Contact us for details of the safeguards relevant to your data.

How long information is kept

Imported rows, upload history, product costs and saved questions remain in your account until you remove them or request deletion; there is currently no automatic 30-day purge. This differs from QuoteSense Home's photo and visual retention. Removing an upload deletes that upload and its transaction or sales rows, but does not automatically remove answers previously generated from it. You can request deletion of those separately.

Settings offers removal of business data; this does not close your sign-in account or necessarily erase payment, credit or consent records. Contact us to close your account or request complete erasure. We keep payment, consent and necessary legal records only for as long as accounting, legal or dispute-handling requirements justify, and explain any retained records when responding to an erasure request. Deleted live data may remain temporarily in provider backups or security logs until their normal retention cycles end; contact us for details rather than assuming immediate backup deletion.

Cookies and local storage

Essential browser storage keeps you signed in and protects authenticated actions. Local storage remembers your LanguageSense language and the public demo question allowance; functional interface preferences may use a cookie. These do not provide advertising tracking. The application does not currently integrate advertising pixels or third-party marketing analytics. Infrastructure providers may use essential security cookies and logs. We would request consent before adding non-essential cookies. You can clear browser storage, but doing so may sign you out and reset preferences.

Security

Account access controls restrict business rows to their owner, and access to stored data is protected by the hosting service. No online service can guarantee absolute security. Keep your password secure and contact us if you suspect unauthorised access.

Your UK GDPR rights

Subject to applicable conditions, you may request access, correction, erasure, restriction, data portability or object to processing based on legitimate interests. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing. Ask us about any concern involving automated processing; AnalystSense does not make decisions about your creditworthiness, tax liability or legal rights.

Email admin@smartscanitgroup.co.uk. We may need to verify your identity and normally respond within one month; a lawful extension may apply to complex requests. You can complain to the Information Commissioner's Office at ico.org.uk. You do not have to contact us first.

English version and changes

This English page is the binding version. LanguageSense provides a translated note, not a replacement legal version. We update this notice when our practices change and show the revision date above.